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Vendor Satisfaction and Online Bookselling March 24, 2008

Last week Which?, a Consumer Reports type organization in the United Kingdom, released the results of a survey focusing on customer satisfaction as it relates to online shopping for entertainment products. Abebooks UK lead the field with a rating of “89% for overall satisfaction and were praised for how easy it was to find products on their site.” The sample size for AbeBooks was pretty slight at 89 respondents where Amazon UK had 2812 and,…

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AbeBooks Latest: Rare Books $10 and up February 24, 2008

AbeBooks continues to amaze me. They act like a company with a borderline personality, courting the traditional bookselling community at every turn while doing all they can to push these same booksellers away. AbeBooks has recently announced that they are adding a new search feature to their Rare Book Room. “We have added a feature to the Rare Book Room search that automatically pre-selects the price range to show only books priced at $10.00 and…

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Thomas Jefferson’s Books Arrive at LibraryThing January 7, 2008

The library of Thomas Jefferson, which is the library that made up the backbone of the early Library Congress, has arrived at LibraryThing. Using E. Milicent Sowerby’s five-volume bibliography as their guide a group of sixteen catalogers took four months to enter nearly 4,900 titles and 187 of Jefferson’s reviews. Now all the bells and whistles of LibraryThing are available for one of the greatest libraries ever assembled in this country; all those clouds and…

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The Internet and the Traditional Bookseller: A Failing Relationship December 17, 2007

Here is my piece that runs in the latest issue of Amphora, the magazine of the Alcuin Society. I have been waiting on posting this in hopes that they would be putting the new issue online but with things changing so fast in the online bookselling world I thought it was time to get it out there. I wrote the piece back in August and since then both AbeBooks and Alibris have lost their Chief…

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A Megalister Exposed August 20, 2007

If you look for books online with any regularity you know who they are.Their names show up on almost every search you do.Their prices, for the most part, are completely out of whack with the other listings for the book.Their descriptions are more often suited for the selling of commodities than books. Oh, and they don’t own the books they are selling. A colleague of mine refers to them (and the online sellers who offer…

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